Tech Writer
CSS Corp - Richardson, TX

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Responsibilities:
• Work with the Technical Engineering Group to help develop, edit and publish Product Manuals, Method of Procedures (MOPs), Release Notes, Feature Description Documentation, etc. for internal and external customers
• Maintain Documentation on the External Facing Customer Documentation Website
• Work in a Team Environment to provide ideas and recommendations on continuously improving the documentation system
• Communicate with customers and management effectively and be time efficient
• Train internal customers when needed on documentation practices and procedures
• Provide high quality documentation for customers in short timeframe
• Multi-task on several projects concurrently and prioritize the critical items
• Ability to work independently and set and prioritize individual goals to meet the customer's expectations

Background/Experience:
• Minimum of five (5) years of Technical Writing experience with a Wireless Networks Equipment Manufacturer, Tier Carrier or Technical Development Company.
• Experience in working with Engineers and/or Technical Subject Matter Experts (SME) to develop documentation
• A Bachelor Degree in a related field
• Experience working as a contributor in a geographically-dispersed team environment

Skills / Attributes:Required Skills:
• Proficient with MS Word, Adobe Acrobat and other key publishing tools
• Excellent skills in oral and written communications
• Positive attitude and persistence are key to success in this role
• Ability to work with and manage expectations from internal customers
• Ability to work in a team environment

Desired Skills:
• Understanding of and experience with Microsoft SharePoint
• Understanding of or fluent in Korean Language and Writing

CSS Corp - 2 years ago - save job
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