Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation that provides and improves—and ultimately prevents the need for—foster care. We value a diverse and culturally competent workplace.
Technical Assistance Project Manager is responsible for leading the design, planning, implementation, and facilitation of complex, short and long-term projects and testing and refining new and emerging TAU methodologies in the field. Technical Assistance Project Manager works collaboratively with colleagues, Strategic Consultants, jurisdiction representatives, community partners, and constituents.
% of Time
- Designs, leads, and implements complex TAU efforts/requests (not traditional TAU methodology-focused) – special projects, targeted work, implementation of change management and innovation processes, new and emerging methodologies, facilitation of complex planning and implementation discussions that require strategies outside of traditional TAU methodologies. Responsibilities include, but are not limited to:
- Designing the approach to complex and innovative TAU work efforts,
- Functioning as the lead facilitator for internal and external TAU convenings and planning conference calls associated with convenings,
- Agenda development for planning calls, convenings, and strategic internal and external discussions about new and emerging approaches to facilitated peer-to-peer and collaborative learning and other strategies to move reform efforts,
- Functioning as the lead project manager for complex and longer term TAU work efforts, including leading budget and logistical planning, coordination and planning of all phases of the work effort, and negotiating relationships with internal and external experts and vendors,
- Communicating and directing communication with Strategic Consultants, key jurisdiction and constituent stakeholders, and experts to explore and test new and emerging TAU methodologies,
- Researching emerging strategies associated with child welfare reform and designing, exploring, testing, and recommending new and emerging TAU methodologies,
- Delegating tasks to others to support the execution of a work effort,
- Utilizing highly skilled facilitation and project management techniques to make adjustments, mid-course corrections, and adaptations to work effort approaches to achieve desired outcomes,
- Analyzing data and information to determine the success of work efforts and the potential to develop new TAU methodologies/strategies based upon work in the field and the needs of jurisdictions,
- Developing concept papers, reports, and summaries related to work in the field and new and emerging methodologies for TAU leadership, Strategic Consultants, and jurisdiction representatives.
- Functions as a resource to the TAU team to offer strategic advice, coaching, and support around TAU work efforts, particularly when work requires adapting TAU methodologies. Provides strategic insight and consultation to Strategic Consultants and TAU team members to achieve desired outcomes through new and existing approaches to facilitated efforts and TAU convenings. Also functions as a strategic and consulting resource to other internal and external stakeholders.
- Effectively collaborates and teams with TAU colleagues, other CFP teams, and a broad base of stakeholders on a national, state, and local level, including constituents, in the implementation of TAU methodologies.
- Works with TAU leadership to analyze requests that fall outside of traditional TAU methodologies, including participating in pre-consults and discussions with Strategic Consultants to understand the request, the needs of the jurisdiction, and the desired outcomes.
- Acts as a committee member and performs other duties as assigned.
- A Bachelor’s degree from an accredited college or university in a Social Work, Public Administration or related field required. Master degree preferred.
- A minimum of five years of experience in the field of child welfare or a related field. Working knowledge of social, economic, and political issues relevant to children, families and communities. Understanding of the national landscape of child welfare and social sector strongly preferred.
- A minimum of seven years of experience in the design, facilitation, and execution of large-scale planning and reform efforts within public systems and/or nonprofits, including designing, leading, and facilitating any of the following: change management processes, strategic plan and/or practice model development and implementation, and efforts to innovate practice and policy.
- Demonstrated expertise in the following consulting skill areas - relationship-building skills, analytical skills, communication skills, implementation skills, and continuous quality improvement skills. A minimum of one year of consulting experience preferred as an independent consultant or within an agency.
- Highly developed facilitation skills required, including demonstrated expertise at reading communication styles when facilitating conversations, interpreting non-verbal language, defusing tension when facilitating, and engaging small and large groups in effective discussions.
- Demonstrated experience in managing group dynamics, including managing conflict and negotiating and balancing prescriptive and dynamic facilitation processes.
- Highly developed project management and problem-solving skills required, including demonstrated expertise at negotiating challenging situations and relationships and effectively prioritizing and executing tasks. The ability to conform to shifting priorities, timelines, and demands is a must. Expertise can demonstrated through professional experience and/or certification(s).
- Effective leadership, critical thinking, coaching, and decision-making skills a must. Experience and demonstrated skills in teaming, implementing large scale projects, and delegating tasks required.
- Strong written and oral communication skills needed, including demonstrated skills at report writing and documenting and synthesizing information.
- Experience functioning as an innovator – creative, curious, and persistent.
- Proficiency in use of MS Office (Word, Excel, SharePoint and Outlook) and technical proficiency with project management software preferred. Demonstrated experience researching issues on the internet and developing reports.
- Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function.
The Seattle-based Casey Family Programs ( http://www.casey.org/ ), the largest operating foundation providing comprehensive child welfare...