Technical Consultant
Hitachi Data Systems 67 reviews - Englewood, CO

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The Americas GSS Technical Consultant role will perform Professional Services for HDS customers. The role requires an individual to perform the assigned tasks while building a customer’s confidence in HDS, HDS’ technology, and HDS’ services team. HDS Technical Consultants perform all manner of storage professional services including SAN/NAS data migrations, SAN/NAS implementations, tiered storage architecture, implementation of advanced storage functionality such as data replication or dynamic tiering and provisioning, and the associated management tools and interfaces.

Initiate Services
o Identify success criteria and completion expectations
o Plan activities to meet the expectations
o Validate the schedule for HDS and customer resources required to perform the activities

Obtain Delivery Materials
o For the activities defined, obtain current delivery materials from the appropriate repositories
o Contact the associated Principal Consultant to review and validate the intended approach to the tasks

Deliver Services
o Perform activities as identified by the Project Manager
o Identify tasks that meet the HDS requirements for review in the Change Advisory Board
o Provide status information to Project Managers task status and completion estimates

Identify Scope Changes
o Inform the Project Manager when a customer requests an activity or deliverable that may be beyond the Statement of Work
o If requested by the Project Manager, estimate the amount of effort required to perform the task or provide the deliverable

Close Services
o Provide deliverables and presentations and defined in the Statement of Work
o Validate with the Project Manager that the completion expectations have been met

Share Knowledge
o Participate in project review sessions to share materials or lessons-learned

      3-5 years in technology consulting/services preferably with minimum of 1 year in storage technology

      1-3 years in NAS consulting/services

      Strong Knowledge on industry storage platforms such as Hitachi, BlueArc, HP, IBM, EMC, SUN, Network Appliance

      Strong Unix and/or System Administration skills

      Applications: Microsoft Active Directory, Sharepoint, Windows Platforms

      System monitoring tools: HDS Storage Management, HP OpenView, SUN NetManager

      Network design and administration skills: Cisco, Brocade

      Strong knowledge of protocols, including: TCP /IP, NFS, SMTP, SNMP, FTP, HTTP

      Strong knowledge of RAID, NAS, Archive, SCSI, VTL, Backup

      Programming languages: C, Perl, Unix Shell, Windows scripting

      Enterprise Anti-virus: Trend Micro, McAfee, Symantec

      About this company
      67 reviews
      Hitachi, which means "risen sun," is looking for a new dawn of profits from its galaxy of businesses. The...