Technical Services Associate
INSTIGATE, Inc. - Chicago, IL

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Buffalo Grove, IL

From Industry-Leading Soil Amendments to Turf Establishment/Erosion Control Products

Our Company

Profile ® Products delivers proven solutions for many different environments—all with an eye toward being friendly to the environment. From erosion control and vegetative establishment to sports field conditioning and golf course construction and maintenance, Profile brings knowledgeable people, purpose-driven products and groundbreaking technology on-site for you. Count on the world-class performance of Profile Products for your environment.

Our Opportunity

Profile Technical Services is a vital component of Profile Products’ “Solutions for Your Environment”. Profile Products is looking for a Technical Services Associate to assist in generating increased demand and sales for Profile Products erosion and sediment control, stormwater and related products through the support of targeted technical sales and marketing collateral, industry standards and specifications by providing rapid and comprehensive technical support both internally and externally.

We are looking for an individual with experience in soil sciences and direct customer/client support .

Key Responsibilities:
Act as primary technical point of contact to support Profile sales force and its customer base for basic technical information needs

Act as first point of contact for all incoming technical requests for customer service

Act as technical liaison for quality related customer complaints

Provide product information requests

Manage PS 3 activities on a daily basis to include internal communications and customer responses to soil tests and technical recommendations

Develop and deliver project specific solutions to improve soils to PS3 subscribers and our sales force

Pursue client consultation opportunities presented through soil testing program

Primary contact for Prescriptive Agronomic Formulations support on national and international level

Key Requirements:
College degree

Position will reside in Chicago Suburb

Minimum of 5-7 years experience in soil science, environmental sciences, ecology, or related field.

A certification track recognized in respective field of expertise is preferred. Examples include CESWWI, CISEC, CPESC, CPSWQ, CPSS P&L and budget management experience.

Experience in erosion and sediment control or related fields highly desirable, soil/plant nutrient planning and management and knowledge of agronomic and soil sciences is desirable.

Profile Products is a privately owned company that is a market leader in a fast growing commercial Green Industry. We have an experienced management team from several industries. We have seen aggressive growth via organic and acquisitions.

Other benefits along with compensation package include:
Health and Dental Insurance

401 K

Life Insurance


Short/Long Term Disability

Join us and become part of our great team!

No phone calls please

We are excited to partner with the HR Professionals at Instigate, Inc. to manage our recruitment efforts for this opening. All responses will be processed promptly on behalf of our hiring team by Instigate's TalentAssist - Recruitment Process Management Services. Please submit your resumes, applications or questions directly to Instigate for consideration. Thank you for your interest in joining our team.