Technical Services Engineer
10gen, Inc. - New York, NY

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Support the next revolution in database technology

Here at 10gen, we support the leading database, MongoDB, in the fast growing NoSQL arena. MongoDB is an open source, highly scalable, document-based database already in production use at hundreds of businesses, from social media start-ups to large financial institutions and telecoms companies.

Founded in 2007, 10gen currently has offices in New York City, Palo Alto, London, Sydney and Dublin, with more expansion to come as we continue our rapid growth. As part of the global support team, in addition to the day-to-day support activities, there are numerous additional opportunities and responsibilities to help you enhance and expand your skills.


Tackle engineering challenges and work with the latest start-up companies as they implement the next generation of services and products
Be mentored by seasoned professionals and serial entrepreneurs, as well as learn from open source celebrities such as Dwight Merriman (founder and former CTO of DoubleClick), Eliot Horowitz (founder of ShopWiki) and Paul Pederson (co-founder of MarkLogic)
Get your hands dirty contributing to the core MongoDB database, the supported drivers, our official documentation or work on something completely new and cutting edge
Interact with the vibrant community around MongoDB and evangelize the technology through blogging, speaking, meet-ups, and coding
Attend MongoDB conferences throughout the world -- information on MongoDB is always in demand, and knowledgeable speakers are invited to a variety of conferences and events
If you are just starting out, 10gen is a great place to build a broad skillset to set the stage for the rest of your career. All engineers at 10gen are involved in every aspect of the technology, from supporting customers, to writing code to organizing and taking part in community events (Additionally noteworthy, our CEO and CTO still write code and provide technical support on a daily basis!).

For those with more experience, perhaps looking for a change, the wide adoption of MongoDB across the industry means that most IT experience is applicable.

Here at 10gen, we have a true hacker culture. Our global support team is experienced in development, networking, security, support, systems, and much more. The founders of 10gen created MongoDB to solve the new problems facing companies today. Their vision -- tools for developers, written by developers -- still defines our culture.


Excellent communications skills, both written and verbal
Ability to troubleshoot, think through and solve a problem clearly and concisely
CS/IS Degree or equivalent experience
Strong Systems skills (one or more of Linux, Solaris, Windows, Mac OS X)
Coding ability (one or more of Java, PHP, Python, Ruby, C, C++)
Experience with MongoDB is a considerable advantage
Language skills (Japanese, Chinese - Mandarin, German, Spanish, French, other) are an advantage
To all recruitment agencies: 10gen does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or 10gen employees. 10gen is not responsible for any fees related to unsolicited resumes.

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