Technical Services Engineer
10gen - Palo Alto, CA

This job posting is no longer available on 10gen. Find similar jobs: Technical Service Engineer jobs

If you are just starting out, 10gen is a great place to build a broad skillset to set the stage for the rest of your career. All engineers at 10gen are involved in every aspect of the technology, from supporting customers, to writing code to organizing and taking part in community events (Additionally noteworthy, our CEO and CTO still write code and provide technical support on a daily basis!).

For those with more experience, perhaps looking for a change, the wide adoption of MongoDB across the industry means that most IT experience is applicable.

Here at 10gen, we have a true hacker culture. Our global support team is experienced in development, networking, security, support, systems, and much more. The founders of 10gen created MongoDB to solve the new problems facing companies today. Their vision -- tools for developers, written by developers -- still defines our culture.


Tackle engineering challenges and work with the latest start-up companies as they implement the next generation of services and products

Be mentored by seasoned professionals and serial entrepreneurs, as well as learn from open source celebrities such as Dwight Merriman (founder and former CTO of DoubleClick), Eliot Horowitz (founder of ShopWiki) and Paul Pederson (co-founder of MarkLogic)

Get your hands dirty contributing to the core MongoDB database, the supported drivers, our official documentation or work on something completely new and cutting edge

Interact with the vibrant community around MongoDB and evangelize the technology through blogging, speaking, meet-ups, and coding

Attend MongoDB conferences throughout the world – information on MongoDB is always in demand, and knowledgeable speakers are invited to a variety of conferences and events


Excellent communications skills, both written and verbal

Ability to troubleshoot, think through and solve a problem clearly and concisely

CS/IS Degree or equivalent experience

Strong Systems skills (one or more of Linux, Solaris, Windows, Mac OS X)

Coding ability (one or more of Java, PHP, Python, Ruby, C, C++)

Experience with MongoDB is a considerable advantage

Language skills (Japanese, Chinese - Mandarin, German, Spanish, French, other) are an advantage