Technical Services Manager
Sargento Foods - Elkhart Lake, WI

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For the fourth year in a row, as part of an independent survey, Sargento was voted as one of the top places to work in Southeastern Wisconsin. In fact, Sargento has been recognized among the top places to work across the nation! That's because, we hire good people and treat them like family.

And at Sargento you'll be in a highly visible position in a company big enough to be a national brand leader but small enough for you to feel at home and let you make an impact.

Our rewards include a competitive compensation, bonus and benefits package and generous 401(k) and profit sharing benefits. Sargento offers its employees work-life balance and a unique, values-based culture that makes us recognized as an area employer of choice.


Direct and manage R&D laboratories to ensure compliance to regulations, and department’s ability to effectively conduct testing and measurements needed for product testing and scale up. Laboratories include R&D bench-top, pilot, analytical and sensory labs. Create and manage finished product and raw material specification program that include quality control measures needed to ensure food quality and safety at plant level.

Assist in specification related plant test needs such as HACCP plans.

In collaboration with R&D scientists and QA, establishes process for HACCP plans required for plant test runs.

Manages and provides recommendations to R&D leadership regarding R&D laboratory (sensory, bench top, pilot and analytical) capabilities, programs, policies and procedures.

Verifies laboratory data accuracy by maintaining updated and accredited measurement methods, methods validation, equipment calibration, equipment upgrades and training.

Leads the development of new product quality test methods for plant Quality Control (QC) monitoring purposes.

Assists in finding third party analytical services for external product analysis.

Works closely with Sargento Regulatory Compliance to stay abreast of impending new regulatory requirements as they pertain to R&D laboratories and ensures that they are in compliance.

Manages pilot plant GMPs, sanitation and maintenance. Works with R&D and Engineering leadership to evolve pilot lab capabilities.

Manages expenses related to run R&D laboratories.

Designs and implements R&D finished product and raw material specification programs, policies and procedures. Supports scientists in the development of specifications which comply to specification program.

Manages Elkhart Lake Technical Center incoming raw material tracking program to assure tracibility in a recall situation.

Manages Sensory testing program.

Inventing may occur or be required as part of this position:
  • Invents or discovers new and useful processes, machines, manufactures, or compositions of matter, or any new and useful improvements thereof for the exclusive use by and ownership of Sargento.
  • Assigns all ideas and inventions conceived or developed while employed by Sargento or as a result of employment with Sargento.
  • Discloses to Sargento any inventions that are conceived or made.
  • Fully assists in making patent applications as well as refraining from disclosing inventions or ideas to others unless requested to do so by Sargento, and assigns any and all rights to Sargento.
Supervises 2-4 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Sargento Foods Inc. is an Equal Opportunity Employer

Qualifications:
This individual must possess a broad knowledge in the area of food quality and safety systems as they pertain to R&D laboratories. Also in product testing for product development and research, particularly as they pertain to defining finished product and raw material specifications. This individual must be proficient in the identification, management, resolution of risk relating to R&D product quality and food laboratory safety, and have an understanding of food policies, procedures and regulations. Experience in both R&D and QA. Experience with and working knowledge of R&D laboratories such as bench top, pilot, analytical and sensory labs and their respective equipment. To be successful, strong project management skills, facilitation skills, and team-orientation are required. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. S.) from four-year college or university in Food Science, or related field required. Minimum of 8 years of progressive experience in a food industry lab management, product development, R&D and QA roles.

10% Travel required.

Ability to read, analyze, and interpret scientific and technical journals, financial reports, legal documents, technical procedures, and state/government food laboratory regulations. Ability to respond to challenging inquiries from regulatory agencies, R&D Leadership and Division Leadership. Ability to effectively present information to top management and/or public groups.

Ability to apply statistical knowledge to evaluate and interpret R&D statistical tests and instrumentation variability assessment.

Proficiency with Microsoft Suite applications (Word, Excel, Access, Visio, PowerPoint) and statistical software required. Ability to become proficient with Controlled Documentum, Corporate Documentum, and SAP.

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,). Ability to deal with a variety of abstract and concrete variables. Ability to make decisive decisions in an ambiguous environment.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually moderate.

Sargento Foods - 13 months ago - save job - block
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