Technical Support Analyst
Consolidated Communications - Mattoon, IL

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Applies broad knowledge of principles, practices and procedures for operating systems to complete moderately difficult assignments.


Analyzes and evaluates information systems operations and provides technical direction and recommendations to improve utilization.

Reviews records and reports of production, machine malfunctions and maintenance as well as organizational, procedural, and workflow plans and methods.

May act in liaison capacity with other departments and organizations.

Manages moderate projects; reviews progress and evaluates results.

Works under general supervision and provides regular updates on work assignments to management.


Bacherlor's degree and 3-5 years experience preferred.

Comfortable with server hardware.

Red Hat Linus basic -intermediate skills. Understanding of networking.

Understanding of storage area networks.

Good communications skills.

About this company
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Consolidated Communications is just what its name implies. The rural local exchange carrier (RLEC) encompasses operations based in Illinois,...