Acquire detailed working knowledge of FAST and Microsoft supported products and how it interacts with different operating system environments, hardware and network architectures. Provide second line technical support for FAST customers (both direct sale and Partner client environments) Replicate customer issues and determine the root cause, write test instructions for bugs Report bugs to R&D, work with R&D to identify problems, and find workarounds Contribute to knowledge sharing by writing ...
FAST, a Microsoft subsidiary - 2 years ago
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