Engineering Technical Support
MTS Systems Corporation - Eden Prairie, MN

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MTS Systems Corporation is a global leader in supplying test systems and industrial system sensors for the aerospace, materials and vehicle markets. We develop solutions and high-performance position sensors that add value for our customers, creating a unique and challenging atmosphere that makes MTS home to some of the best technical and creative people in the world. MTS’ testing hardware and software solutions help customers accelerate and improve their design, development, and manufacturing processes and are used for determining the mechanical behavior of materials, products, and structures.
We create some of the world’s highest performance mechanical testing systems that are used by industry leaders in aerospace, automotive, biomedical, civil engineering, energy, materials testing and more, to test the durability and performance of materials, products and structures. When a Formula 1 car needs to move faster, when an airplane needs to be more fuel-efficient, when an implantable medical device needs to last longer, when a building needs to be earthquake resistant, researchers and manufacturers rely on testing solutions from MTS to help them achieve their goals.
Watch a video on YouTube about Toyota's Driving Simulator built by MTS!
http://www.youtube.com/watch?v=-byBdE7290Q

Our Engineering Technical Support role assists in solving and resolving mechanical, electrical and software calls about our installed base of testing machines from our Field Service Engineers and Customers.
Primary Responsibilities
Resolves system performance problems that are not readily solvable by field service engineers. Utilizes a great deal of ingenuity and experience in recognizing ambiguous system failures. Is a technical resource for establishing performance specifications, and solving system control/performance/software problems.
Provides applications input to customers, including fixturing, sizing, test techniques, and data retrieval. Assists the customer achieve desired test results and value associated with MTS equipment.

Provides valuable input into definition of new products for future development. Provides input of applications expertise through Alpha testing and product evaluation.

Articulates complex issues in a readily understandable manner (e.g., technical & incident reports). Prioritizes scheduling for maximum effectiveness. Assists Regional Service Manager as needed. Is responsible for maintaining troubleshooting database for area of expertise.

Job Requirements

Bachelor's degree in a technical field with five years related engineering or field service experience. Electro-mechanical, servo-hydraulic experience desirable.

*MON

Equal Opportunity/Affirmative Action Employer/M/F/V/D

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MTS Systems Corporation - 16 months ago - save job - block
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About this company
8 reviews
In this world nothing is certain but death and taxes -- and those things tested by MTS Systems. The company produces testing systems that...