Essential Duties & Responsibilities
- Promote and maintain a high quality, professional, service-oriented company image among internal and external customers.
- Provide excellent customer service and technical support via phone in an inbound call center.
- Maintain high levels of customer satisfaction; proactively contact customers to verify that solutions are successful and that customers are pleased.
- Build and maintain solid working relationships with partner teams (Product Specialists, Security Response, Sales).
- Other duties as assigned by management.
ThreatTrack Security - 20 months ago
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