Essential Duties & Responsibilities
Promote and maintain a high quality, professional, service-oriented company image among internal and external customers.
Provide excellent customer service and technical support via phone in an inbound call center.
Maintain high levels of customer satisfaction; proactively contact customers to verify that solutions are successful and that customers are pleased.
Build and maintain solid working relationships with partner teams (Product Specialists, Security Response, Sales).
Other duties as assigned by management
ThreatTrack Security - 11 months ago