Technical Support Specialist
Jolly Technologies - San Carlos, CA

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needed for supporting photo identification and physical access management software that runs on Windows, Web Browser as well as on a Mobile Device at Jolly Technologies.

Responsibilities

  • Listen to customer needs and offer advice on suitable solutions
  • Give product demos and solve customer problems (Captivate / GoToMeeting)
  • Communicate with customers via email, webinar, and telephone
  • Research and collaborate with the engineering team then present solution to the customer
Requirements

  • Strong foundation in technology (Windows, Mobile, MS SQL, Oracle, LDAP)
  • Strong communication and presentation skills (Excel, PowerPoint, GoToMeeting)
  • Customer focused with an adaptable and versatile approach
  • Expertise in supporting software products
  • History of exceeding goals and expectations
  • 2+ years experience in selling software products (Client / Server / Mobile Applications)
  • Strong references from previous managers/supervisors
Job Benefits

  • Health insurance, including dental and vision
  • Retirement fund contribution
  • Paid vacation
  • Health club subsidy
Application Process

We request that applicants follow the procedure below. We apologize if this causes any inconvenience.

  • Reply to jobs.2011 (at) jollytech.com with the subject “JOL-TSS-KY-1012”
  • In the first line of the email include your education details
  • In the second line include your last 3 job titles and employers
  • In the third line include your desired salary
  • Include 3-5 bulleted points listing your top strengths and top measurable achievements (please be concise)
  • Finally, attach a summarized one page resume -- preferably in .

Jolly Technologies - 20 months ago - save job - block
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