--Description--
Provide excellent customer service to Scantron customers, sales representatives and service representatives by assisting with questions and problems concerning hardware, software and forms. Act as a central site for all product related calls and monitor their progress through resolution. Have the ability provide problem resolution for at least 85% of support requests.
ESSENTIAL JOB FUNCTIONS:
1. Answer calls from the Automatic Call Distribution system in order to provide ...
From CareerBuilder - 4 months ago
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