Technical Support Specialist
(Posted August 2012 -- Tulsa, OK, USA)
As a member of the Technical Services Department, you will provide telephone and e-mail support to potential and current clients. This position supports users of a data analysis software package, assisting with system-related aspects of the program (such as installation, saving, printing, interactions with other applications, etc.) Additionally, you will be expected to work closely with development and other support personnel. Everyday duties involve assisting customers with technical concerns related to their software installation as well as ongoing outside projects. Long-term goals in this position include custom onsite installations of complex server-based software. This position at StatSoft has tremendous flexibility as well as opportunity. The position does not require knowledge of statistics.
StatSoft Inc. is one of the largest data analysis software companies in the world with regional offices on all continents. StatSoft's software products support technological advances in Finance, Capital Equipment, Chemical / Petrochemical, Food & Beverage, Pharmaceutical, Power, and Semiconductor, as well as other industries. Also, our products have specialized solutions for business initiatives such as Six Sigma and Sarbanes-Oxley (SOX) Compliance. Details about our product line can be found by reading the overview of the STATISTICA suite of analytics software products and solutions.
- Familiarity with basic computer hardware, networks, etc.
- Extensive experience in the Windows XP, Vista and Windows 7 operating systems.
- Excellent oral and written communication skills.
- A working knowledge of computer hardware.
- The ability to multi-task.
Positions within StatSoft offer flexibility and opportunity. The work environment at StatSoft is casual, and, in many ways, mirrors a "start up" company because we continue to release new, industry-revolutionizing products. And, you get the added benefit of working for a stable, industry leader that has been in business for almost 30 years (since 1984). We're a flexible organization that is always looking for energetic, motivated, and talented people who want to make contributions to technological progress.
Send resumes, salary history, and compensation requirements to firstname.lastname@example.org. StatSoft is an equal opportunity employer.
StatSoft - 19 months ago
StatSoft, Inc. (www.statsoft.com), founded in 1984, is now one of the largest producers of enterprise and single-user software for Data...