Technical Trainer
Intelligrated - Ossining, NY

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As a Technical Trainer, you will be responsible for design and delivery of training programs. A number of delivery methods will be employed including, but not limited to, classroom, lecture, webcast, videoconference, computer based training (CPT) and web-based training. The Technical Trainer will develop the curriculum and determine the most effective method for each topic, product, audience mix (e.g. business users who understand business concepts but not necessarily technical jargon/concepts; highly technical process solution developers; IT Administrators; and end users who are interested in using the tool but not necessarily how it works). It will be necessary in this role to apply current tools and technologies for cost-effective, convenient, flexible and accessible education. Travel will be necessary especially to implement a Train-the-Trainer program.

Duties to include:
  • Design and develop multiple training programs and associated curriculum
  • Determine which curriculum and delivery method will be employed for each subject matter
  • Develop appropriate curriculum for each audience group utilizing adult learning principles
  • Maintain accuracy of training materials, updating as necessary
  • Assess the various methodologies employed to determine the effectiveness of the blended and non-blended learning options
  • Design exercises to enhance programs and reinforce learning process
  • Ensure the quality and consistency of course content throughout a course lifecycle
  • Collaborate with various departments to obtain information required to develop new and updated training materials
Bachelors Degree in related discipline required, Masters Degree preferred

Travel forty percent (40%) is required

Minimum four (4) years prior related experience required

Excellent communication, writing and editing skills for curriculum development

Excellent presentation and delivery skills that demonstrate sensitivity, insight, creativity and perceptiveness about student understanding and adult learning styles

Ability to analyze target audience and to present ideas in user-friendly language and diagrams

Good understanding of modern software technologies e.g. Java, SAP, Oracle, MS SQL, Websphere) and ability to use new and diverse educational tools

Exceptional interpersonal skills, with a focus on rapport-building, listening and interviewing skills

Good business acumen and ability to effectively prioritize and execute tasks in a high-pressure environment


About this company
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Intelligrated helps businesses move products -- literally. The company makes and installs automated material handling equipment, including...