Technical Training Instructor
IPsoft Inc. - New York, NY

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Job Description Technical Trainer Job Duties:
  • Develop course work and curriculum for ITSM platform
  • Perform training needs analyses;
  • Designing course materials and other documents such as handouts, manuals and exercises;
  • Work and interview SMEs to glean and document knowledge
  • Designs training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy.
  • Conducts training classes leveraging in-person, and remote video and pre-recorded sessions.
  • Develop online courses and certification process for customers, engineers and partners.
  • Evaluating the effectiveness of training programs and course outcomes

Qualifications Skills/Qualifications: Presentation Skills, Written Communication, Training , Training Management, Technical Zeal, Self-Development, Technical Leadership, Presenting Technical Information, Self-Confidence, Dealing with Complexity, Microsoft Office Skills

Education: Bachelors/ Masters in Education, Bachelors/Masters in Computer Science or Engineering.

Experience: 5 years+ years

Additional Information All your information will be kept confidential according to EEO guidelines.

About this company
IPsoft is an outsourced network and systems infrastructure support company dedicated to employing advanced technology to provide guaranteed...