Technical Writer
Dahl Consulting, Inc. - Saint Paul, MN

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Project Summary and Position Overview:

Enterprise Information Quality Assurance & Documentation seeks an experienced technical writer/business analyst for a six-month contractor position. Individual will document the DataScope Select Disaster Recovery Program and develop and maintain client-facing documentation for the DataScope Select product including, but not limited to, user guides, online help, API reference and developer guides, FAQs, product release notes and client notifications.

Candidate must possess excellent technical writing, editing, research and interviewing skills. Must have ability to interpret DataScope Select technology, infrastructure, product functionality and content, plus translate it into terms appropriate for internal and external clients.

Additional requirements include, but are not limited to, the ability to manage and work independently on multiple concurrent projects of various sizes and topics in a fast-paced, dynamic environment where deadlines and priorities often shift.

Essential Day-to-Day Responsibilities:

* Define site architecture and navigation that serves as a blueprint of the site upon which all other aspects are built

* Create site maps, schematics, process maps, feature lists, mockups, visual specification, working prototypes and other artifacts to describe the intended user experience

* Interview development and content teams to understand product technology & infrastructure, functionality and content and incorporate into documentation at a level appropriate for the intended audience

* Actively participate in meetings related to product development and delivery

* Learn new content functionality through research, testing and interviewing

* Review published documentation and make appropriate revisions and updates

* Develop text that is clear, accurate and written, according to the company's styles

* Document text according to the company's formatting and template standards

* Distribute documents for review, solicit comments and make any necessary updates

* Follow documentation guidelines to ensure documents are ready for publishing

* Publish and archive documentation


Bachelor's degree in a related field (technical communications, journalism, English, communications, computer science)

Required Skills: (Must have)

Necessary industry experience and associated number of years of experience:

* 5-7 years of technical writing experience in financial services

* HTML, XML and Web Editing, MS Office Products

* SharePoint and SharePoint Designer experience, ideally SharePoint 2010

* Excellent verbal and written skills and the ability to effectively interview technical contacts for content information

* Ability to understand the company's DataScope products and effectively write about them

* Demonstrated team player with experience in all aspects of documentation development and delivery

* Strong knowledge of site design; mastery in principles of Web design (HCI, HTML, CSS)

* Strong knowledge of user interface design processes and methodology

* Working knowledge of User Centered Design Principles and Practices

* Exceptional communication skills

* Good leadership and interpersonal skills

* Detail-oriented

* Comfortable in a fast-paced environment

* Demonstrated knowledge of html, css and javascript

* Illustrator, Visio, Photoshop experience

* Demonstrated ability to manage multiple projects with minimal supervision

* Must be highly motivated, flexible and able to interact effectively with all levels in the DataScope Select team

* Ability to work effectively with individuals in global locations and utilize a variety of methods of communication (email, phone, video conference, etc.) to successfully interact

Dahl Consulting, Inc. - 15 months ago - save job - block
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