Technical Writer
Group O 59 reviews - Atlanta, GA

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Group O's is searching for a seasoned Technical Writer to join its growing team. This position is responsible for documenting processes and procedures within a dynamic environment. Emailing, texting, direct mailing, calling, and etc. are initiatives that will be documented. The following characteristics are required for consideration: •Possess Business Process Mapping skills & Business Analyst Acumen •3+ years experience writing Business Process flows & “how-to application procedures” •Must have performed within the scope of Business Intelligence processes, applications, and procedures (SDLC, process implementation documentation, process improvement documentation, and Etc.) •Experience creating online documents (HTML is an optional format) •Self-starter/motivator •The ability to coordinate requirements with other team members •Excellent communication, analytical & problem solving skills •Ability to build strong relationships & communicate with internal/external client(s) •The ability to understand technically complex issues & put in simple terms •Familiarity of document development life cycle, conduct online tutorials, & provide updates/editions as necessary •Release the document following final approval •Write clear and concise policies and procedures •Ensure technical verbiage is easy to understand by the stakeholders •Experience using Visio or PowerPoint to generate the process flow diagrams and/or technical process flows In addition, the ideal candidate will possess: •Work independently with users under direction of a project manager & subject matter experts •Solicit requirements from users and/or team members using interview techniques, brainstorming sessions and business process descriptions •Collaborate with BI Team to establish the technical vision and initiatives •Experience in Marketing and/or Telecommunications a plus
About this company
59 reviews
Group O is a national provider of products and services, specializing in Packaging, Supply Chain and Marketing Solutions.