Technical Writer
OpenX - Pasadena, CA

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Job Responsibilities:
  • Partner with product managers and subject matter experts to research and develop content for new product features
  • Write clear and accurate online help topics and context-sensitive help text to assist our users
  • Collaborate with other team members and groups to implement new strategies for providing product documentation to our users
  • Maintain documentation processes on the internal wiki
  • Help develop documentation standards; implement standards across all documents
  • Edit documents written by others; mentor non-writers
  • Work with developers to create internal product documents
Required Job Qualifications:
  • 5+ years working as a technical writer in the computer software industry
  • Bachelor's degree in relevant discipline, such as English, Communications, or Computer Science (or equivalent work experience)
  • Excellent written and verbal communication skills
  • Strong problem-solving and decision-making skills
  • Willingness and ability to learn new tools and technologies
  • Working knowledge of XML, HTML, CSS, WebHelp, and wikis (Confluence)
Desirable Job Qualifications:
  • Work experience in the online advertising industry
  • Proficiency with DocBook XML and XSLT stylesheets
  • Familiarity with XML authoring tools such as oXygen XML
  • Experience coordinating documentation localization

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