Technical Writer
Reliance IT Inc - Jefferson City, MO

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Job Description:
Interview and collaborate with subject matter experts (SMEs) to capture processes and procedures and create content for end-user and technical guides and standard operating procedures (SOPs)
Create and maintain templates using MS Office applications such as Word, Excel and PowerPoint
Review software development documents, such as requirements and functional
specifications, for document maintenance and development impact
Perform research, writing, production and maintenance of software users' manuals, procedural guides, administration guides, installation and configuration guides, release notes, courseware, Help Systems and customized documentation
Proofread and edit documentation written by various project team members to ensure proper usage of grammar, punctuation, spelling, styles and formatting
Work with technical staff to ensure technical reviews of documents are conducted properly and on time
Maintain industry/technical knowledge base and facilitate/maintain industry relationships
Demonstrate commitment to providing customer-focused quality service
Perform other relevant duties based upon experience

Required Skills:
Five (5) or more years of demonstrated experience in developing and editing written content
Demonstrated ability to work on several documents at the same time, develop content according to written standards, and follow established procedures
Adept at interviewing technical staff quickly and converting the information acquired into concise audience-specific documentation
Proficient with MS Office, particularly Word, Excel and PowerPoint
Experience with using Adobe products (i.e. Acrobat Pro, Captivate)
Proven ability to work as part of a collaborative team
Familiarity and experience with image capture and editing software
CMS (Centers for Medicare & Medicaid)
Working knowledge of database concepts: DB2, Oracle, SQL Server and J2EE application servers
In depth understanding of the SDLC processes especially in a J2EE shop
Experience writing SDK or software integration documentation including web services, APIs
Experience writing J2EE software deployment documentation
Excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders; must be a team player who works well with technical and non-technical resources

Preferred Skills:
Experience with help authoring systems (i.e. Robohelp)
Healthcare industry background
Experience working in an SOA framework
Experience managing a collaborative project site or Wiki

Researching Content
Writing Content
Editing Content
Production of User Manuals
Proofreading/Copy Editing
Manual Preparation (printing, binding, etc.)
Developing Help Systems
Developing Courseware User Training, Training Materials Preparation
Template Creation

About this company
Reliance IT operates with an open mind, working with our clients to develop systems and solutions that work specifically for their...