As a Technical Content Developer, you will partner with NetApp subject matter experts (SMEs) to continuously build a knowledge base of cross-functional content for Product Operations. You will use your content management skills to ensure information from SMEs is formatted and delivered in readable and searchable format. You will work cross-functionally with other professionals in the SW Development, QA, Information Engineering, Program and Product Management, and Education teams. The ideal candidate is well-versed in content management systems and web tools such as DreamWeaver, Snagit, and CSS. Writing a variety of content and collaborating on Software Development and QA content is a key function of the position. Writing samples of applicable tutorials and web content must be submitted with resume to be considered. This is an exciting opportunity to be part of the team that manages development of core content supporting NetApp’s engineering community worldwide. Essential Functions: 1. Partner with software engineering experts to identify key content on processes and tools and best practices and translate…. 2. Use the content management system to create new, internal web pages and ensure corporate standards are maintained across the tool. 3. Create, write and edit accurate, searchable, and highly readable page content for new and existing Software Engineers 4. Evaluate the scope of writing an instructional project and be responsible for managing own priorities, schedule and deadlines. 5. Enforce and follow established style guides to ensure high editorial standards. 6. Diplomatically address and resolve differences between stakeholders from cross-functional teams. Job Requirements 1. Content management system experience (Oracle or other). 2. Excellent communication, writing, editing, analytical, and proofreading skills for online content. 3. Ability to collaborate and follow standardized development processes and procedures.
Demonstrated ability to quickly grasp engineering concepts and translate them into clear, consumable content. 5. Experience with HTML, Dreamweaver, Adobe Acrobat, Visio, Snagit (or other screen capture tools), Microsoft Office Suite
Varite USA - 12 months ago
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