Technician, Facilities
TeleTech - Englewood, CO

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Facilities Technician SUMMARY: Acts as a primary point of contact for day-to-day building maintenance and repairs and responds diligently to reported issues such as climate control, odors, smoke, spills, damage and repairs, etc. Ensure employee safety and protection of company assets with an exceptional customer service attitude at all times.

  • Conduct daily building and grounds inspections with particular attention to life safety and efficient asset operation
  • Work on assigned service calls and ensures timely completion. Prioritizes projects and ensures all requests are accurately logged and closed in the TTSD database
  • Coordinate and assist with department and employee moves, adds and changes (M/A/C’s)
  • Monitor and conduct general maintenance on building systems and equipment. This involves replacement of consumable parts (light bulbs, filters, batteries, water closet maintenance, equipment lubrication, adjustments and cleaning) Perform minor plumbing repairs and basic electrical work as needed. Determine when an electrician and/or plumber is required (troubleshooting)
  • Also acts as a point of contact for emergency situations that affect the Englewood HQ campus on a 24/7 basis (on call with reliable transportation).
  • Interact with and monitors performance of outsourced vendors and contractors to ensure work is completed according to specifications
  • Respond immediately to building emergencies 24/
  • Hang pictures and shelving as needed
  • Assist Facilities Team Manager with preparing annual maintenance budget
  • Solicit bids and quotes from vendors
  • Dismantle and install furniture
  • Transport goods and equipment as needed
  • Perform immediate cleaning duties as necessary to maintain a clean facility at all times
  • Perform other maintenance duties as assigned by Facilities Team Manager

  • Must be able to effectively Communicate (oral and written) with all employees, contractors and vendors
  • Self-starter and team player
  • Must be organized and provide deliverables in support of project plans
  • Associates degree in project management, certificate in trade school or equivalent work experience related to project management, vendor management, facilities and/or maintenance
  • Understand and follow oral and written instructions
  • Ability to prioritize and manage multi-functional tasks
  • Ability to work effectively under pressure and against strict time constraints
  • Ability to use standard and non-standard power tools
  • Must be able to respond to emergency situations 24/7 with reliable transportation
  • Able to walk, bend, stoop, balance, crawl and reach for extended periods of time
  • PC and database applications for tracking work orders
  • Able to lift up to 100 pounds
  • Comfortable and able to work on a ladder of 20 feet
  • Able to work independently without direct supervision
  • Must have a valid Colorado drivers license and reliable transportations 24/7
  • Willing and able to work extended hours and weekends as needed from time to time (rotating on-call duties)
  • Be familiar with and conform to all written operating procedures associated with building
  • Ensure cleanliness and appearance of all work areas
  • Always strive to deliver an exceptional customer experience
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.

TeleTech - 23 months ago - save job
About this company
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As a global leader in business process outsourcing, TeleTech helps organizations around the world grow, manage, and optimize their most...