Technology Infrastructure Manager
Orrick - Wheeling, WV

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Orrick, Herrington and Sutcliffe LLP is an International Law Firm with a global operations center in Wheeling WV, which is approximately 60 miles SW of downtown Pittsburgh along I-79 / I-70 or approximately 45 minute commute from Robinson Township via Rt 22.

Orrick currently has an excellent opportunity for a Technology Infrastructure Manager in the Global Operations Center (GOC) in Wheeling, WV .

The Technology Infrastructure Manager manages all global communications, technology and security infrastructure services for the Firm and provides technical and project oversight on key, related initiatives. This role offers an excellent opportunity for a proven technology leader to make a significant impact on the operations and performance of the global organization. Communications services include the Firm’s wide area network, VoIP, video conferencing and remote access capabilities. Technology infrastructure services incorporate primary and secondary data centers in three global regions, the Firm’s server and storage infrastructure, all associated operating and management software, data base archiving and recovery activities.

The Technology Infrastructure Manager is also responsible for the following:

  • Managing, developing and mentoring a team of network, systems, communications and security architects and engineers
  • Identifying and assessing emerging technologies and designing and managing the Firm’s systems architecture
  • Maintaining security for the Firm’s technology assets and applications
  • Delivering day to day IT infrastructure and security support services to all global offices and functional organizations including Finance, Litigation Services, Document Review, Knowledge Management, Records Management and Human Resources
  • Directing infrastructure-related purchasing activities for the Firm
Qualifications:
Must possess a solid understanding of and experience with Operating Systems, including:

Installation and configuration of the Operating Systems.

Installation and configuration of related services.

Proper usage of native server optimization and performance monitoring and troubleshooting tools.

Installation of software updates.

Must possess a thorough understanding of computer networks and how they operate, including:

Standard network design principles, components and protocols.

Backup operation, importance, and disaster recovery procedures.

Fault tolerant and redundant drive implementations.

Must have experience establishing and managing data centers owned and operated by third-party providers.

Professional certification in Operating System or Network System environments preferred.

Experience in the following technical environments is required:

Cisco networking, VoIP and UCS

EMC and NetApp storage

Dell servers

VMWare

Microsoft Exchange

Demonstrates Outstanding Teamwork and Customer Service:
Evaluates decisions through the eyes of the customer, builds strong relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives

Demonstrates outstanding teamwork and cooperation to provide world-class customer service.

Is cooperative with other offices/departments/groups.

Fosters this spirit of teamwork, customer service and responsiveness in the team.

Demonstrates a Commitment to Outstanding Performance and to Developing Others:

Establishes challenging objectives for the team and all team members; monitors performance against these objectives and implements continuous improvement programs.

Creates opportunities for others to take on challenging projects and tasks.

Proactively engages others in an ongoing dialogue of issues and concerns facing them in their career development. Develops and implements specific plans for team members’ job and professional growth.

Consistently acts as a coach and mentor.

Provides timely, effective, candid and constructive feedback to others.

Demonstrates Appropriate Communication Skills:
Is responsive to attorneys, staff and others, and is attentive to communication and keeps others informed of issues, status, etc.

Expresses oneself clearly in conversation and interactions - is persuasive, clear, professional and concise.

Expresses oneself clearly in business writing – is persuasive, clear, professional and concise.

Orrick offers a friendly work environment, competitive salary, and excellent benefits.

Please visit www.orrick.com for more information about the firm.

Orrick - 24 months ago - save job
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