Technology Training Manager
Sidley Austin LLP - Chicago, IL

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With over 1800 lawyers and 16 offices on four continents Sidley Austin LLP is one of the worlds largest law firms Sidley combines experience indepth knowledge and quality to provide a broad range of legal services to meet the needs of our clients Summary Management position within the Information Technology Department focusing on the high quality delivery of technology information to end users Responsible for development and delivery of technology training in all offices Essential Duties and Responsibilities Manage the enduser training function in all offices and supervise the activities of the Training Managers in all offices Establish and maintain standards for firmwide training processes procedures and curriculum Evaluate and select training organizations and commerciallyavailable training materials including courseware manuals and job aides for both firmstandard and nonstandard applications Investigate available learning technologies and implement market and monitor new learning systems Manage the internal and external design development and maintenance of training curriculum and supporting materials Develop implement and maintain procedures relating to tracking training courses and skills assessment Consult with Computer Committee members and other lawyers secretarial management other administrative departments and the Applications group as appropriate for the development of specific training content Consult with lawyers and staff in all office on the development of specialized technology training Work in conjunction with the Chief Training and Development Officer to develop and deliver requested content Assist all IT Managers in identifying training vendors for IT staff technical training Coordinate development and delivery of inhouse training for IT staff Review enduser communications newsletters job aides etc for usability Work with upper management and Applications functional managers on all strategic initiatives Coordinate with the Service Desk Manager to identify and address issues requiring continuing user training Coordinate with Service Desk Manager to identify and address issues requiring Help Desk analyst training and to develop appropriate implementation methodologies Ensure development coordination and delivery of trainthetrainer sessions for internal and external training resources Develop andor review for usability enduser communications newsletters job aides etc Participate in design review and testing for new firmstandard applications and product upgrades Participate in special projects as needed Participate in departmental planning with functional managers in the Applications group Develop annual operating and capital budget and relevant individual project budgets monitor actual to budget performance Participate in professional organizations and attend conferences andor seminars to keep abreast of technology and current trends in IT and project management QUALIFICATIONS Expertise with Firm standard applications Well developed analytical and problem solving skills along with an excellent understanding of business decision making and cost control processes Ability to communicate effectively in oral and written form Proven leadership skills including the ability to achieve results through others Strong team player Strong service orientation Qualification Requirements To perform this job successfully an individual must be able to perform each Essential Duty and Responsibility (the Essential Duties) satisfactorily The requirements listed below are representative of the minimum knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties Education andor Experience Required Five years experience in a training supervision or management role Bachelors degree Expertise with Firm standard applications Three to five years training delivery andor curriculum development experience Well developed analytical and problem solving skills along with an excellent understanding of business decision making and cost control processes Ability to communicate effectively in oral and written form Proven leadership skills including the ability to achieve results through others Strong team player Strong service orientation Preferred Prior law firm experience Other Skills and Abilities In addition to the above the following may also be required of the successful candidate Excellent organizational skills Excellent attention to detail The use of good judgment and good interpersonal communication skills Well developed analytical and problem solving skills Works harmoniously and effectively with others as part of a team A selfstarter who desires to show ownership and commitment to the job Exercises confidentiality and discretion Five years experience in a training supervision or management role,Three to five years training delivery and/or curriculum development experience.
Dice - 19 months ago - save job - block
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About this company
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Sidley Austin aims to be a one-stop shop for large and small businesses, government agencies, and individuals needing legal help. The...