Telecom Engineer
Insidesales.com - Provo, UT

This job posting is no longer available on InsideSales.com. Find similar jobs: Telecom Engineer jobs - Insidesales.com jobs

DESCRIPTION

InsideSales.com develops highly configurable and scalable SaaS solutions for SMB and enterprise organizations to optimize cloud productivity. With a customized MVC infrastructure, our industry-standard LAMP stack and modular-based Linux server environment allow us to rapidly iterate with a wide variety of tools like PHP, MySQL, Apache, HTML 5 and JavaScript.

Overview: We are looking for a telephony expert to fill the role of Telecom Engineer here at InsideSales.com! As a company we are experiencing tremendous growth and we are offering the opportunity to launch your career with us and be a part of our high energy environment and share in our success. The right person for this job is an expert in phone systems and is familiar with the nuances of the major phone system providers. Our company is the industry leader for sales automation technology, and successful phone system integration with our software is integral for our clients' success. The Telecom Engineer will have the chance to leverage their professional skills and problem solving abilities to drive the success of our clients, further the success of our company, as well as propel their own career to new heights here at InsideSales.com!

Benefits: We offer stellar compensation plans, a fast-growth career track, and sweet benefits-- including medical, dental, life, disability, time-off, a gym membership, creative allowance, cross-function training, and more.

DUTIES

Position Responsibilities:
Work closely with clients to identify and solve any problems that arise with their telephones while using our software service
Trouble-shoot, problem solve, and make the intuitive leaps necessary to solve telephony issues for our customers
Educate our support agents as to the possible causes for client phone issues and how to resolve these with their phone carriers etc.
Any additional projects as assigned from the Director of IT

QUALIFICATIONS

Position Qualifications:
Bachelor degree preferred
2-5 years relevant work experience, w/ background working as a backbone engineer/architect for a phone company or an administrative phone systems role for a large corporation
Have a wide knowledge base in the variety of phone systems and providers
Excellent problem solving skills
A self starter

Strong communication skills Position Responsibilities:
Work closely with clients to identify and solve any problems that arise with their telephones while using our software service
Trouble-shoot, problem solve, and make the intuitive leaps necessary to solve telephony issues for our customers
Educate our support agents as to the possible causes for client phone issues and how to resolve these with their phone carriers etc.
Any additional projects as assigned from the Director of IT

InsideSales.com - 20 months ago - save job - block
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