Job Title: Sr. Telecom Engineer
Department: Managed Services
Reports to: Manager—Advanced Support
Location: Roswell, GA
ABOUT THE COMPANY:
PCM, Inc., through its wholly-owned subsidiaries, is a leading value added direct marketer of technology products, services and solutions to small and medium sized businesses, mid-market and enterprise customers, government and educational institutions and individual consumers.
ABOUT THE POSITION: The Telecommunications Engineer will be a part of the group supporting existing in-house and outsourced Volt' infrastructure and associated services with regards to a robust Unified Communications architecture and Call Center environment. He/She will also be responsible for strategic objectives such as developing, implementing, and maintaining our in-house and customer telecomm systems.
ABOUT THE TEAM: The overall Managed Services team is responsible for the delivery of IT infrastructure support services related to customers that have systems hosted in our data centers, or systems on-premise at customer's locations. The Managed Services agreements cover deployment and support of various technologies, including Linux, UNIX, Windows, VMware, LAN/WAN Networks, Security, Backups, AS/400, and Data Center Infrastructure. The specific Telecomm team consists of Telecomm engineers, business analysts, and vendors/partners. From a Vendor/Partner standpoint, company maintains premier-level or above partnerships with multiple major vendors, including Cisco, VMware, Microsoft, EMC, Dell, HP, IBM, F5, and others.
PHYSICAL DEMANDS and WORK ENVIRONMENT: The job involves light physical work demands requiring lifting and/or carrying items up to 20 lbs. maximum; heavier Items will lifted/carried with assistance from another person or by using appropriate handling equipment. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFIT OFFERINGS: We offer a comprehensive benefit package that includes:
Medical & Dental Insurance
Flexible Spending Accounts
Life, Short / Long Term Disability Insurance
Flexible Schedule / Telecommuting options (depending on position)
Generous Vacation and Sick Time
Onsite / Offsite Company events
Business Casual Attire