Telecommunication Representative
Lee Memorial Health System - Cape Coral, FL

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Performs PBX / Switchboard operator duties which include; answering all internal and external calls coming in to the hospital's switchboard. Overhead paging all emergency codes accurately and timely, overhead paging administrators, physicians, and internal staff members or visitors, paging on call staff according to department or on call schedule, using department scripts and protocols for all paging and codes.

Job Requirements:
JOB REQUIREMENTS:
Education: High School
Experience: PBX / Switchboard or related work experience desired
Training: On the job training on switchboard functions and operations
License: N/A
Other: Excellent communication and customer service skills, data entry skills, ability to operate office equipment (Switch board console, computer, telephone, fax, copier), ability to work without supervision.

Job Specifications (Physical & Mental Requirements)
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. If the requirement is not marked, then it is considered not applicable.
General Requirements (has the ability to.)
Sit - Continually ( i.e. Daily)
Stand - Occasionally (i.e. Monthly)
Walk - Frequently ( i.e. Weekly)
Drive - Occasionally (i.e. Monthly)
Bend - Frequently ( i.e. Weekly)
Climb - Occasionally (i.e. Monthly)
Kneel - Occasionally (i.e. Monthly)
Crouch - Occasionally (i.e. Monthly)
Twist - Occasionally (i.e. Monthly)
Maintain Balance - Continually ( i.e. Daily)
Reach - Frequently ( i.e. Weekly)

Sensory Requirements (has ability for.)
Seeing Fine Details - Continually ( i.e. Daily)
Hearing Norm Speech - Continually ( i.e. Daily)
Hearing Overhead Pages - Continually ( i.e. Daily)
Telephone use - Continually ( i.e. Daily)

Mental & Emotional Requirements (ability to.)
Cope with high level of stress - Continually ( i.e. Daily)
Make decisions under high pressure - Frequently ( i.e. Weekly)
Cope with anger/fear/hostility of others in a calm way - Frequently ( i.e. Weekly)
Manage altercations - Occasionally (i.e. Monthly)
Concentrate - Continually ( i.e. Daily)
Handle a high degree of flexibility - Frequently ( i.e. Weekly)
Handle multiple priorities in stressful situation - Frequently ( i.e. Weekly)
Work alone - Continually ( i.e. Daily)
Demonstrate high degree of patience - Continually ( i.e. Daily)
Adapt to shift work - Frequently ( i.e. Weekly)
Work in areas that are close and crowded - Continually ( i.e. Daily)

Hand Manipulation (ability with.)
Simple Grasping - Frequently ( i.e. Weekly)
Firm Grasping - Occasionally (i.e. Monthly)
Fine Manipulation - Occasionally (i.e. Monthly)
Use of Keyboards - Continually ( i.e. Daily)

Required Lifting (ability to lift.)
11 to 24 lbs - Occasionally (i.e. Monthly)

Pushing/Pulling (ability to push and pull.)
11 to 24 lbs - Occasionally (i.e. Monthly)

Environmental (may be exposed to.)
Loud Noises - Occasionally (i.e. Monthly)

Lee Memorial Health System - 8 months ago - save job - block
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