Telecommunications Engineer
Hartwellglobal - Cary, NC

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Job Description:

Responsible for monitoring site environmental alarms (including Temp/HVAC, Site Power and Fire Alarms) from domestic and international sites in a ‘time is of the essence’ Environment. Utilize monitoring and ticketing platforms to monitor alarms and send dispatches, Network Element Managers and telnet tools to verify alarms, and notification applications to make the proper notifications for Site Jeopardy issues. Applicant must also assist with alarm verifications and maintenance events when requested by the Field. Ticket Management from ticket creation, follow up to closure is also required. Applicant must be willing to work rotating 7x24 hour shifts.

Graduation from a 4-year technical college with a major in electronics, computer science, telecommunications, information technology or related area, an Associate Degree in electronics and 3-5 years of job-related experience, or an equivalent combination of education and experience. Must have multi-tasking skills, be detail oriented and have the ability to work as part of a team. Strong oral and written communication skills are a must. Ability to speak a foreign language is preferred. Knowledge of telecommunication equipment would be a plus. Knowledge of specific vendor platforms a plus.