Telephone Operator
California Hospital Med Center - Los Angeles, CA
About this opportunity:
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. Under the supervision of the Supervisor-Communications, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls: performs various hospital communications duties such as overhead paging, pager paging and annunciation of emergency codes.

Qualifications:
Minimum of six months experience in a hospital environment. Using a well-modulated voice with clear and accurate pronunciation providing customer service and activation of codes. High school diploma required. Bilingual Skills required (English/Spanish) Ability to effectively manage multiple incoming calls and request. Able to respond in a calm, controlled manner to emergency situations. Able to work in a confined area with minimal supervision. Able to work in a fast paced environment. Bilingual skills required (English/Spanish).Through knowledge of Private Branch Exchange (PBX) equipment. Ability to troubleshoot information systems hardware and software. Ability to work in a supportive team oriented capacity to prioritize, monitor, and manage complex projects. Must be able to effectively manage multiple incoming calls and requests.

This position is represented by SEIU, Local 399.

We're California Hospital Medical Center (CHMC), a not-for-profit, 319-bed acute and ambulatory care hospital that provides services to the dynamic community of downtown Los Angeles and its surrounding neighborhoods. With a 120-year history of healing, our vision is a growing and diversified health care ministry distinguished by excellent quality and committed to expanding access to those in need.

The hospital is part of Dignity Health , one of the largest healthcare systems in the West with 40 hospitals in Arizona, California and Nevada. Our mission, vision and values were all formed out of the recognition of the inherent dignity of each person. It also represents our commitment to delivering excellent medical care to all, to advocating on behalf of the poor, and to partnering with others to improve the quality of life.

Our outstanding benefits package includes 100% employer paid Medical Benefits for you and your family, including domestic partners. Also included are a 403 (b) plan with company match, tuition reimbursement and comprehensive dental and vision plans. .

Located blocks from Staples Center and LA Live, California Hospital is walking distance from the Metro Blue Line and employee parking is complimentary. The hospital also sponsors shuttle service to and from Union Station. To find out more, go to www.chmcla.org . EOE.

Dignity Health - 17 months ago - save job - block
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About this company
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With a growing network of hospitals throughout Arizona, California and Nevada, Dignity Health offers a spectacular array of career...