Teller I
ESL Federal Credit Union - Geneseo, NY

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This position is accountable for servicing members within operational and service level guidelines while achieving sales expectations.

• Achieve individual sales goal.
• Participate in efforts to achieve service performance levels
• Meet transactions per FTE targets to support wait time goals
• Wait time activities to improve branch performance
• Achieve operational goals and expectations
• Balancing and accuracy
• Check holds, transaction processing, meet audit, compliance and operational controls
• Adhere to member focus processes and expectations
• Participate in coaching processes to improve proficiency in member focus behaviors
• Attend sales meetings, participate in sales activities to increase sales success
• Use same member focus skills and behaviors to improve Internal Customer Satisfaction performance

• High school graduate or equivalent experience
• Proficient in PC applications
• Good verbal and written communications skills
• People and team oriented
• Prior sales experience preferred
• Maintains a high degree of flexibility in support of branch needs

ESL Federal Credit Union - 24 months ago - save job
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