The Teller is responsible for performing routine and intermediate branch and customer service duties in a client-focused branch environment. Primary responsibilities include: accurately and efficiently process transactions, perform operational and service duties, and refer additional products and services to clients. Ensures compliance with all applicable JFG policies and procedures, as well as, all applicable state and federal banking regulations.
Position Specific Responsibilities
Accurately process deposits and withdrawals for consumer and business clients.
Cashes checks, processes savings withdrawals and cash advances.
Balances cash drawer daily and verifies cash provided from/returned to the vault.
Issues official checks, traveler’s checks, gift cards, and other instruments and process tax payments, change orders, foreign currency, loan payments, and safe deposit box payments.
Properly scans work in a timely and accurate manner.
Accurately processes night depository bags.
Perform safe deposit duties.
Assists in opening and closing the branch and vault daily; assists in balancing vault currency and coin; balances ATM.
Responsible for establishing, building and maintaining strong internal relationships across all lines of business to ensure consistent and frequent referral activities.
Expand new and existing relationships by advising and recommending appropriate solutions that will exceed client expectations.
Consistently meets or exceeds cross sell/referral goals.
High School Diploma or equivalent.
Cash handling experience.
Customer service experience.
Listening skills to refer products and services.
Ability to work within a team atmosphere.
Strong oral and written communication.
Ability to solve problems.
Careful attention to detail.
Johnson Financial group - 17 months ago
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We also offer our personal and commercial customers:
Automated banking services
Personalized, complementary financial planning