Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail including processing deposits, withdrawals, loan payments, cashiers checks, travelers checks, money orders and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, assist members with bookkeeping and checking account problems. Answers member's questions regarding Credit Union services provided and performs a variety of account maintenance. Actively cross-sells Credit Union services. Performs specific assigned side-jobs, including various clerical and receptionist functions and assists other Service Representatives with duties as required. Serves members promptly and professionally.
High school graduate or equivalent.
Thorough knowledge of Service Representative operations and procedures.
Solid understanding of Credit Union operations.
Excellent communication skills and willingness to assist others.
Professional appearance, dress, and attitude.
Solid math skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.