Teller
Bellco Credit Union - Lakewood, CO

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Processes a variety of financial transactions in both lobby and drive-up in a timely, accurate and professional manner. Maintains thorough knowledge of all Credit Union products and services. Evaluates sales opportunities, makes recommendations or offers products and refers members to the appropriate sales staff.

ORGANIZATIONAL RELATIONSHIPS: Reports to: Branch Supervisor

Supervises: None

Contacts: Credit Union members and their employers, Credit Union branches/departments, vendors.

QUALIFICATIONS/REQUIREMENTS: Education: High School diploma or equivalent

Experience: Six months teller experience or equivalent cash handling, and/or customer service.

Skills: Ability to interact with others in a positive manner both in person and by phone.
Strong communication skills.
Ability to accurately and efficiently enter data and update member financial records via computer.
Ability and willingness to sell products and services.
Additions or modifications of these requirements may be made as needed to maintain service levels to members.

Equipment: On-line computer terminal with keyboard and visual monitor (CRT), calculator, typewriter, copier, FAX, telephone, printer, ATM, checksigner, checkfilmer, info terminal, QCD, other automated enhancements.

ESSENTIAL FUNCTIONS:
  • Demonstrate Bellco WOW philosophy in all interactions with members, prospective members and personnel in other Bellco departments.
  • Communicate with members in a positive manner both in person and/or by telephone.
  • Practice Bellco service standards in all interactions with members, prospective members and personnel in other Bellco departments.
  • Deepens member relationships by cross-selling products and services.
  • Contribute to corporate and branch goals and support current business priorities.
  • Demonstrate remote access financial service devices including Automated Phone Banking, automated teller machines and Personal Account Manager terminals.
  • Access member accounts to accurately perform the following non-lending service transactions, for example:
    Maintain a cash drawer
    Post deposits to accounts
    Process cash advance transactions
    Order member checks
    Issue official checks
    Redeem bonds
    Process loan payments
    Transfer funds between accounts
    Assist with branch balancing, branch operations and ATM balancing
    Process money orders
    Process traveler’s checks
    Process miscellaneous negotiable items
Management retains the discretion to add to or change the duties of the position at any time.

WORKING CONDITIONS: Physical ability to maintain continuous hours of standing or sitting.

Office environment.

May necessitate movement to other branches or departments.

Bellco Credit Union - 10 months ago - save job - block
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