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RESPONSIBILITIES: Overall purpose of this position is to provide teller transaction quality and efficiency to customers who prefer face-to-face interaction with the bank. Ability to uncover customer needs beyond the immediate transaction and being able to successfully transition the customer to the appropriate source or channel to address the need. Educate customers about sales and service delivery options and assure that the quality of service does not decline if the interaction is not ...
Wachovia - 2 years ago
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