Temporary Customer Service Coordinator
Hologic - Marlborough, MA

This job posting is no longer available on Hologic. Find similar jobs: Temporary Customer Service Coordinator jobs - Hologic jobs

Hologic, Inc. (NASDAQ: HOLX) is a leading developer, manufacturer and supplier of premium diagnostics, medical imaging systems, and surgical products dedicated to serving the healthcare needs of women throughout the world. Historically, Hologic developed, manufactured, and marketed products focused on mammography, breast care, and osteoporosis assessment. Our core business units are focused on breast health, diagnostics, GYN surgical, and skeletal health. For more information visit www.hologic.com

Essential Duties and Responsibilities

· Enter fax, phone, and email orders for multiple divisions into Oracle Order Management focusing on primarily non-standard orders

· Respond to customer inquiries via phone, fax and email including making changes to existing orders, proof of delivery, order status, sales contact information, etc.

· Follow up to ensure appropriate documentation has been received or actions have been taken when necessary

· Assist with other projects or departmental tasks as assigned.

· Position available is for the 10:00am – 6:30pm shift.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Excellent multi tasking and organizational skills.

· Highly proficient using a PC, the internet and MS Office applications.

· Advanced attention to details skills.

· Experience being in a call queue, and entering purchase orders into an order management system.

· Oracle experience preferred

· Positive, can-do attitude and the ability to work successfully in a team environment.

· Flexibility with regard to schedule during quarter end, or peak volume times is required.

· Punctual, regular and consistent attendance.

Education

· Associate or Bachelor’s degree preferred.

Experience

· Previous Customer Service or call center experience in a fast paced manufacturing setting desirable.

Specialized Knowledge

Hologic - 19 months ago - save job - block
Recommended Jobs
Administrative Coordinator
Randstad - Framingham, MA
Randstad US - 4 days ago

Administrative Coordinator (Temporary Help Po...
Bentley University - Waltham, MA
Bentley University - 9 days ago

Recruiting Coordinator
NetScout Systems, Inc - Westford, MA
NetScout Systems, Inc - 16 days ago
About this company
29 reviews