This Primary responsibility is to lead a team that deploys and supports a large, dynamic pool of Teradata data warehouse systems for a global user community of developers, testers and customer services personnel. This is a hands-on technical leader position.
Key Areas of Responsibility:
Provide support for all generations of Teradata data warehouse hardware and software from pre-release through end of life
Collaborate with design engineers in the introduction of new Teradata hardware platforms into the Teradata Labs test environment
Set-up/installation of new Teradata data warehouse systems
Reconfiguration of Teradata data warehouse hardware and software
Trouble-shoot/debug issues with Teradata test systems
Drive process/efficiency improvements
Produce procedural documentation
Reviews repair work orders for detail and thoroughness
Participate in the off-hours on-call support rotation for high priority Incidents
This position is located in Rancho Bernardo, CA (San Diego). This fast-paced high tech environment is perfect for individuals seeking to exercise innovation and out of the box thinking while working with state of the art technology in a hands-on lab setting.
Skills & Attributes:
Broad software and hardware technical experience in the installation, configuration and administration of Linux systems
Proven technical and leadership skills
Excellent problem diagnostic/resolution skills
Good written and verbal communication skills
A passion for improving processes and commitment to customer satisfaction
Good organizational and time management skills to work on multiple tasks/projects simultaneously
Bachelor's degree in Computer Engineering, Computer Science or Computer Information Systems
2+ years in a technical lead role in an enterprise environment
4+ years of experience in the installation, configuration, and support of Linux systems
6+ years of experience supporting servers, storage, database in an enterprise environment
US Permanent Residence
Knowledge of Teradata platforms
Knowledge of Data Warehouse solutions
Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage. Teradata is an Equal Opportunity/Affirmative Action Employer
and commits to hiring returning veterans.
Americas-United States-California-San Diego
Americas-United States-California-Rancho Bernardo
R&D Eng Ops and Finance
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