Teradata Labs Engineering Support Lead
Teradata - San Diego, CA

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Summary Description

This Primary responsibility is to lead a team that deploys and supports a large, dynamic pool of Teradata data warehouse systems for a global user community of developers, testers and customer services personnel. This is a hands-on technical leader position.

Key Areas of Responsibility:
Provide support for all generations of Teradata data warehouse hardware and software from pre-release through end of life

Collaborate with design engineers in the introduction of new Teradata hardware platforms into the Teradata Labs test environment

Set-up/installation of new Teradata data warehouse systems

Reconfiguration of Teradata data warehouse hardware and software

Trouble-shoot/debug issues with Teradata test systems

Drive process/efficiency improvements

Produce procedural documentation

Reviews repair work orders for detail and thoroughness

Participate in the off-hours on-call support rotation for high priority Incidents

Work Environment:
This position is located in Rancho Bernardo, CA (San Diego). This fast-paced high tech environment is perfect for individuals seeking to exercise innovation and out of the box thinking while working with state of the art technology in a hands-on lab setting.

Skills & Attributes:
Broad software and hardware technical experience in the installation, configuration and administration of Linux systems

Proven technical and leadership skills

Excellent problem diagnostic/resolution skills

Good written and verbal communication skills

Results oriented

A passion for improving processes and commitment to customer satisfaction

Good organizational and time management skills to work on multiple tasks/projects simultaneously


Basic Qualifications:
Bachelor's degree in Computer Engineering, Computer Science or Computer Information Systems

2+ years in a technical lead role in an enterprise environment

4+ years of experience in the installation, configuration, and support of Linux systems

6+ years of experience supporting servers, storage, database in an enterprise environment

US Permanent Residence

Preferred Qualifications:
Knowledge of Teradata platforms

Knowledge of Data Warehouse solutions

Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage. Teradata is an Equal Opportunity/Affirmative Action Employer

and commits to hiring returning veterans.








Primary Location


Americas-United States-California-San Diego

Other Locations


Americas-United States-California-Rancho Bernardo



R&D Eng Ops and Finance

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