Terminal Manager
BeavEx - Oklahoma City, OK

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The Terminal Manager is responsible for implementing key operations initiatives, customer service, compliance, personnel, and managing independent contractor courier contracts for the terminal. Our ideal candidate must have previous management experience in a transportation or logistics environment with strong knowledge of the geographical area including the metropolitan area and surrounding towns.
Maintain operation within company financial guidelines. Manage driver settlement expenses on a weekly basis to ensure budget is met. Support the District Manager in management of sales, general and administrative expenses. Monitor spending to ensure that expenses are consistent with approved budgets Schedule and dispatch Vendors or Independent Contractors to appropriate locations according to customer requests, specifications, or needs, using radios or telephones. Consult with managerial personnel in order to meet operational goals. Receive, input, and distribute On Demand work orders, proof of deliveries (PODs), and manifests, and prepare reports as required by management. Serve as contact person for all Vendor/ICs within route territories and inform them about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards. Manage contracts with Vendors and Independent Contractors to ensure all new and existing routes are covered as needed. Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Expedite package, freight, or product sorting, moving, bagging, palletizing, loading, unloading, and various other warehouse duties. Determine response needed to effectively and appropriately deal with emergencies, accidents, and breakdowns. Communicate Chain of Custody standards as required by BeavEx customers. Resolve Vendor/IC problems or grievances and refer to IC Liaison. Evaluate importance of incoming telephone calls and prioritize accordingly. Ensure that the policies and procedures as defined in the BeavEx Inc. Operations Manual and Employee Handbook are consistently followed. We offer a competitive compensation package and a full benefits package including Paid Time Off, medical, dental, vision, STD, LTD, Life and AD&D, Voluntary Life Insurance, 401(k) plan, and Flexible Spending Accounts.

Requirements: Bachelor’s or Associate’s degree is required and/or equivalent experience 3-6 years management, customer service and/or dispatching experience, preferably in courier or transportation field Excellent verbal and written communication skills Problem solving skills Computer skills including Microsoft Word, Outlook, Internet, & routing software Interpersonal skills ; ability to foster teamwork and motivate/coach others Knowledge of local and regional geographical area Knowledge of principles and processes for providing customer service Knowledge of administrative and clerical procedures Knowledge of business and management principles Perform well and make optimum decisions under pressure and time constraints Ability to lift up to 50lbs
EOE M/F
BeavEx is a Drug Free Workplace!
Additional Information: BeavEx is looking for a Terminal Manager in Oklahoma City, OK.

Location Description: Oklahoma City

BeavEx - 22 months ago - save job - block
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About this company
30 reviews
Established in 1989 in New Haven, CT, BeavEx began providing same day delivery services to an eleven branch bank located in Hamden, CT....