Testing Group Lead
Amdocs - Alpharetta, GA

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Every day over 19,000 Amdocs employees, serving customers in more than 60 countries, collaborate to help our customers realize their vision. We have a 30-year track record of ensuring service providers’ success by embracing their most complex, mission-critical challenges. 100% of Fortune’s Global 500 quad-play providers rely on Amdocs to help them run their businesses better.

Amdocs is a ‘can do’ company that leads the industry, is fully accountable and most importantly, always delivers. This is our DNA. Our success has been sparked and sustained by hiring exceptional people. If this sounds like you--- if you have the drive, focus and passion to succeed in a fast-paced, delivery-focused, global environment-- then Amdocs would like to talk with you. Amdocs: Embrace Challenge, Experience Success.

Role Overview

As a senior member of the rapidly expanding testing organization, the Testing Group Leader (GL) has management responsibility for a group of testing engineers (6-8) and oversees segments of the planning, design, and execution of complex testing solutions. The group leader provides professional and technical leadership for the group; participates in client meetings; ensures that work products and deliverables are of the highest quality; interacts with internal and client teams to provide recommendations; ensure smooth processes and provides status updates. Specific responsibilities include:

Lead personal development of team members and mentoring

Hold daily team meetings with onsite and offshore teams

Work with client and Amdocs teams to deliver timely, high-quality testing solutions

Oversee activities such as: internal and external design reviews; tracking and reporting on test execution, compliance reporting and exit reports; analyzing test summary results; lead defect meetings; communicate daily and weekly status to the client

Report to the PM on tasks and initiatives and provide support as needed

Initiate and coordinate requests for test environment(s) and application/DB access

As part of the position, you will be

The onsite ‘face’ for the offshore Testing team conducting testing for a new Work Force Management, WFM, Solution.

Supervise all WFM offshore testing (such as system, end-to-end, and performance testing) to ensure that all of the solution components work well together. This includes simulating the Client’s environment including all events that are expected to occur in real life (e.g., status updates, new tasks) using the Client’s reference data.

Create test plans

Validate necessary coverage of test plans

Execute and supervise the execution of test cases.

Submit and prioritize defects to the project team for correction


Proven leadership capabilities with significant experience managing culturally diverse test teams

5+ years of extensive testing experience with skill to review the design and maintenance of test cases and assist in hand-on testing

Experience with DB and data modeling principles and associated tools (SQL, PL/SQL, TOAD, Oracle)

Experience in leading a team both on and off shore

In depth knowledge of at least one of Amdocs products (i.e Enabler, Ensemble, CRM , OMS etc..)


Telecommunications experience

Provisioning, billing, E2E and/or device testing experienced preferredAmdocs experience is highly advantage

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Amdocs helps bring telecom companies and their customers together. The company is a leading supplier of customer experience software and...