The Restaurant Cashier is responsible for processing non-gaming transactions including initiation and settlement of patron checks in all applicable F&B outlets, located off the gaming floor. In addition the Cashiers will be assisting with everyday functions of the restaurants to include assisting with Host functions or Busser functions. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Must have an outgoing, friendly personality. Cashier must possess a cheerful positive accommodating disposition.
Must be 18 years of age or older upon employment.
High School diploma or its equivalency required.
Six (6) months of previous cashier or money handling experience is preferred.
Basic knowledge of start-up and close-down of cash registers is preferred.
Must be able to operate office equipment, including a 10-key adding machine.
Good math skills are required.
Previous customer service experience preferred.
Language Skills and Reasoning Ability:
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted.
Must be able to stand, walk and move through all areas of the casino.
Must be able to climb, balance, stoop, kneel, crouch, reach, push, pull, use fingers/hands for lifting and grasping.
Must be able to lift and carry up to twenty (20) pounds.
Must be able to perform repetitive motions.
Must be able to talk to and hear customers/co-workers. Must be able to assist with special needs of customers.
Light work. Exerting up to twenty (20) pounds of force occasionally, and/or up to ten (10) pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Required to have close visual acuity to perform an activity.
Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. Subject to atmospheric conditions.
Must possess the physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with customers, management, employees, and members of the business community in all situations.