This position is located at the Raleigh Window within the Title and License Unit. This position will supervise and clear problem work with employees, document & evaluate work performance, assign duties, counsel & discipline employees, train employees, maintain daily reports & respond to telephone inquiries. This position will maintain an accessible filing system for memos, laws, rules & regulations needed for clearing work with employees & customers. Position will balance a cash drawer, deposit funds, refunds & fee adjustments. This position may have to work flexible hours due to assisting customers and/or employees with problem work at the last minute & closing the office; including pulling the daily fiscal totals & daily category sheets.
Knowledge, Skills and Abilities / Competencies:
Management prefers supervisory experience & experience dealing with the public in person and by telephone. Must have the ability to compose & type letters. Applicant must enforce rules & regulations and have the ability to interpret, explain & apply information verbally & in written form. Applicant must have the ability to operate a personal computer & other office equipment and the ability to create & maintain records/files.
**Applicant subject to a criminal background/motor vehicle record check.**
“It is important that your application includes all of your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or Resume’s in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be accepted.”
Minimum Education and Experience Requirements:
Bachelor s degree in business administration or a related discipline from an appropriately accredited institution; or graduation from high school and three years of administrative or paraprofessional experience examining and evaluating motor vehicle title documents or legal documents for accuracy or validity; or an equivalent combination of training and experience.
Supplemental and Contact Information:
North Carolina Office of State Personnel - 14 months ago