Total Rewards Administrator
UW Credit Union - Madison, WI

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The Total Rewards Administrator coordinates the administration of all employee benefit programs such as medical, dental, vision, group life and disability insurances, employee assistance program and the 401(k) defined contribution plan. They work closely with the EVP & CHRO regarding benefit plan design. The Total Rewards Administrator also supports the EVP & CHRO in the administration and management of UW Credit Union’s base and variable pay programs. They coordinate communication of total rewards information to staff and provide guidance for company wellness and recognition efforts and events. The Total Rewards Administrator also serves as a Human Resources Consultant providing professional support to client supervisors and managers.


1) Benefits Administration- 50%

a. Coordinate procedures for UWCU benefits administration including: health, dental, life, vision and flex spending, disability, 401(k), workers compensation, Earned Time Off, FMLA and other leave programs.

b. Responsible for the benefit enrollment process, including new hire enrollment and annual open enrollment process.

c. Administers the UW Credit Union Retirement Savings Plan & Trust plan. This includes, plan administrative duties such as enrolling and terminating plan participants, changes, beneficiaries, rollovers, QDRO’s, distributions, loans, hardships and compliance testing. Main liaison with plan vendor and advisor, coordinate plan trustee meetings documenting decisions and actions.

d. Conducts and participates in external benchmark studies to support UWCU’s Total Rewards Strategy.

e. Develop policies and procedures for maintaining a competitive total rewards program.

f. Work in collaboration with broker partners to prepare and respond to audits, and compliance requirements including annual filings and notices.

g. Ensure confidentiality and compliance with ERISA in handling all employee matters.

h. Under the direction of the EVP-CHRO, negotiate with benefit plan providers, vendors and consultants for services, premiums and plan administration.

i. Ensure necessary plan documents are up-to-date and government mandated disclosures are made available to employees.

2) Compensation Administration- 25%

a. Administer annual company base increase and variable reward process.

b. Develop, update and disseminate compensation guidelines for use by credit union management and staff. Ensure consistency in application of compensation guidelines across the organization.

c. Under the direction of the EVP-CHRO, manage communication and change regarding compensation plans, policies and guidelines.

d. Provide administrative support in regards to all incentive compensation plans.

e. Coordinate the process of updating and job evaluation of all position descriptions.

f. Provide advice and consultation to all levels of employees relative to compensation and salary administration programs.

3) HR Generalist/Consultant- 20%

a. Provide support and HR guidance for multiple designated department leaders and their staff as their primary HR contact and resource person.

b. Coach internal customers in matters of professional development, performance management, disciplinary and other personnel matters in a confidential, respectful and timely manner.

c. Create, interpret and provide guidance to staff on all human resource policies and procedures.

d. Supports the administration and coordination of recruitment, benefits, payroll and compensation as needed.

4) HROD Team Support- 5%

a. Supports the completion of AAP and EEO reports annually.

b. Present portions of the New Hire Orientation and other topics related to total rewards when necessary.

c. Assist in establishing HROD scorecard metric tracking mechanism and reporting.

d. Serve as back-up administrator for UWCU payroll. Is able to run payroll in the absence of the HRIS & Payroll Coordinator

d. Perform other duties as assigned.


To perform this job successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

- Bachelor’s degree in Human Resources, Business, or related program.

- Three to five years professional Human Resources experience.

- Must be familiar with and adhere to all pertinent federal and state regulations including, FMLA, HIPPA, ERISA, FLSA.

- Professional certification such as a PHR or CEBS desired.

- Proficiency with Microsoft Outlook, UW Credit Union Intranet, Internet Browser, Microsoft Word, Excel and PowerPoint.

- Demonstrated ability to handle confidential and sensitive information with strict confidence.

- Attention to detail in establishing priorities, completing assignments and meeting deadlines.

- Strong interpersonal skills and demonstrated ability to represent a professional image.

- Strong presentation, telephone, oral and written communication skills.

- Demonstrated analytical, accuracy, and problem-solving skills.