Traffic Operations Center Operator II
Atkins - Wisconsin

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Traffic Operations Specialists




Primary Location


United States-Wisconsin

Employment Category



Employment Type


Full Time

Job Summary

Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. Globally, Atkins is the largest UK-based engineering and design consultancy and one of the world's largest design firm with nearly 18,000 employees worldwide. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

At Atkins, we offer our employees more than just a job; we offer an opportunity to shape the world for generations to come through innovative and sound design. As the official engineer of the 2012 London Olympics, few companies can rival the size and diversity of our projects. Whether it’s the concept for a new skyscraper, the upgrade of a rail network, the modeling of a flood defense system or the improvement of a management process, we plan, design and enable solutions.

The TOC Operator II manages traffic congestion, planned events and unplanned incidents in a Traffic Operations Center and provides data entry and QA/QC for information in the State DOT Advanced Traffic Management System (ATMS) or Advanced Traveler Information System (ATIS). Typically works under supervision but must be capable of directing his/her own work, implementing response plans as outlined in the Standard Operating Procedures (SOPs) and coordinating with personnel outside the facility. As needed, can fill in for dispatcher and perform basic Public Information duties. Typical duties and responsibilities of this position are: Work generally involves relatively uncomplicated but varied tasks. Responsible for gathering and disseminating information in a courteous and pleasant manner to reflect the Department’s high standards and professionalism.

Job Details

The appropriately qualified candidate will have the following core competencies and required experience:

High school diploma (or equivalent); one year related experience in dispatch center or 911 operations or comparable relevant experience is required. Must be proficient with computer skills.

Excellent oral communication and interpersonal skills required. Must have good command of the English language.

Ability to perform in a professional courteous manner and remain friendly while under pressure.

Must have an aptitude for geography and maps.

TOC Basic Certification required.

Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace.

About this company
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Atkins is one of the world's leading engineering, design and project management consultancies. We have the breadth and depth of expertise to...