Trainer LLC - Phoenix, AZ

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The Fulfillment Center Trainer works with operations managers, area managers,
production assistants and associates. Constantly improves the long-term
capabilities of the area to which he/she is assigned.

The ideal candidate will measure production quality and quantity and
applies learning tools to improve both. Maintains expert-level knowledge in at
least two production departments; evaluates and improves processes within work
areas; refines learning tools and techniques across the FC; assists in measuring
the effectiveness of learning; measures impact of his/her development efforts;
improves associates' job-related skills; develops, maintains and applies
learning tools (methods, checklists and skill building agreements) to encourage
associate development. Identifies areas for associate cross training and support
and implements the\ training to support the objective; supports the updating of
SOPs and SOP certification of associates and managers; assists in driving
success of peak and non-peak training plans.

Excellent communication skills
• Comfortable talking in front of a
group as well as one-on-one with an individual
• Able to give and receive
feedback effectively
• Can drive understanding (i.e. using visual aids, able
to recognize when a group or individual is lost and needs more attention)

Ability to follow up
• Always meets time commitments and deadlines, is
goal oriented
• Checks and tests for understanding
• Gives insight to area

Proven people skills
• Works hard for the success of others,
constantly remains “customer obsessed”
• Demonstrates a positive “can do”
demeanor and has fun and gains energy from working with others
• Is an active

Is a technical expert
• Demonstrated ability to consistently function
at 100% of expectations
• Understands upstream and downstream variances
• Is able to use resources to expand knowledge and can answer tough questions
Basic Qualifications

Basic Qualifications:
• Proficiency with Microsoft Office (Excel,
Word, PowerPoint) and Outlook
• High School diploma or equivalent

Preferred Qualifications

• Prior training, teaching or presentation experience
• Willingness to work
different shifts
• Shift hours for this position may be different from the
standard production shifts
• Willingness to work in different areas as
required by training needs
• Excellent attendance
• Candidates must be
very organized and able to handle multiple and changing projects/priorities
• Willingness to participate in and support the Operational Excellence
Amazon is an Equal Opportunity Employer.

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