Comforce Corporation - Tampa, FL

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Delivers highly engaging and impactful training program to build organizational performance and enhance individual performance.

Communicates clearly and effectively to model, instruct, persuade, and coach key effectiveness skills.

Confidently uses a range of delivery methods and adult learning models to educate, transfer knowledge, and inspire behavior change.

Assesses audience preparedness, group dynamics and skill level in face-to-face and remote training environments.

Adjusts training techniques, pace and methodology to optimize learning real-time and makes changes for future implementations. *NOTE: Candidates MUST have recent extensive hands-on classroom style/ virtual group training experience.

Provides developmental coaching to increase their personal effectiveness and develop their performance in communication leadership and management skills.

Creates and implements formal and ad-hoc coaching modules to reinforce training concepts and encourage effective skill application on the job.

Evaluates the success of programs and processes over time. Works with the site to implement changes to continually increase the programs business impact on the organization and personal impact on those participating.

Analyzes performance data trends and determines most effective and efficient solutions at an organizational and individual performer level.
Defines the content and delivery strategy for learning solutions targeted at site supervisors, managers and member facing employees.

Builds executive level buy-in and engagement in learning & performance strategy.

Collaborates with ID business partners on development strategy and reinforce strategy.

Regularly conducts internal and external research to surface evolving training and development needs, capture best practices and revise/refresh curricula as needed.

Assists In the development of learning interventions to be delivered via instructor-led classroom, leader-led remote, synchronous and synchronous online training methods .

Models exceptional customer service skills such as building rapport and relationships, recognizing and effectively addressing verbalized and non- verbalized ( tonal, silent) cues of concern, demonstrates active listening skills, overcoming objections, building alignment, demonstrates empathy and effectively de-escalates conversations.

Certification in Magic and Coaching Magic programs ( or equivalent) preferred
BA/BS or business equivalent experience
Strong interpersonal skills and the ability to interface with all levels within the organization.
Ability to successfully manage multiple projects
Experience in coaching, employee engagement, leadership and soft skills training required
Excellent verbal and written communication skills
Excellent Microsoft Office skills
Politically astute and adept at successfully navigating within complex organizations
Peer leadership, and influencing
Strategic thinking, and a collaborative style

Comforce Corporation - 7 months ago - save job - block
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