o Provide resolutions to problems of moderate scope where analysis of situations or data requires a review of identifiable factors
o Exercise judgment within defined procedures and practices to determine appropriate action
o Works under normal supervision.
o Follows established directions
o Work is reviewed for accuracy and overall adequacy
Specific Knowledge/Skills
o Good networking skills and ability to foster and maintain relationships
o Strong customer service and conflict resolution skills
o Ability to analyze situations from customer perspective and create well-reasoned decisions
o Ability to negotiate win/win agreements and influence decision-making at multiple levels
o Ability to perform multiple tasks and manage personal calendar
o Ability to manage personnel schedules and development/performance issues
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Motorola Solutions - 5 months ago
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