Bachelor Degree preferred. 5 - 10 years industry experience.
In accordance with management directives, this position provides training on truck engine repairs, the Cat truck and gas and diesel engine repairs as well as other product lines, to our technicians and customers.
Summary of Duties:
This position mandates that the employee be able to perform all of the following functions:
o Develop and organize training materials and training courses;
o Consult with department managers, employees and customers to determine training needs;
o Update current offerings;
o Deliver training to company’s service technicians, company personnel, and customers;
o Assist in providing technical support as needed by other departments;
o … and other functions as assigned.
Knowledge, Skills and Certifications Required:
Must be familiar with the Cat truck, natural gas and diesel engine products, power generation systems and have a strong mechanical aptitude. Must possess excellent communication skills to maintain and reflect the image of the Company with all contacts, as well as the ability to provide technical information in an understandable format in the classroom and lab environment for a group of technicians; solid working skills in computer applications including Microsoft Office and Lotus Notes as well as all Cat software; display creativity, commitment and the desire to function as part of a team. Certifications include Cat A&I and CIAP.
Ability to prioritize assignments, handle multiple tasks and work independently. Candidate must be available and willing to travel throughout the Company’s territory as dictated by training needs at various company and customer locations.