Training Manager
Augustine Casino - Coachella, CA

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Our casino is looking for a dynamic personality and experienced trainer to work with department heads to identify training needs and develops, implements and maintains training programs.

  • Ensures consistent and quality training is provided for new hires
  • Creates training programs that support leadership development
  • Attends various seminars as research in how to implement a program for Augustine that fits our needs
  • Maintains and tracks training records
  • Helps draft policy and procedures
  • Maintains company Organizational Charts and keeps Job Descriptions updated
  • Works closely with HR Team
  • Reviews Guest Comment Cards as a source to gage how well team members are meeting our standards
  • Reviews Exit Interview Remarks from Team Members

  • None

  • Looking for someone who has a dynamic personality and 3+ years experience coaching, motivating, teaching people in areas such as guest service, TIPS, Title 31, supervisor training, harassment in the workplace, etc.
  • Prior Human Resources and casino industry experience preferred
  • Excellent verbal and written communication skills are needed
  • Must be fluent in both English and Spanish
  • Proficient in MS Office (Word, Excel, Outlook, Power Point)
  • HRIS experience a plus
  • Ability to maintain confidentiality
  • High School Diploma/GED required or relevant experience.


To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis. Must be able to work in a smoke filled environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.

Note: In addition to submitting your resume, please complete our on-line employment application at

About this company
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Augustine Casino in the Palm Springs Area offers you a true locals environment. We offer 800 Slots with denominations ranging from 1 cent to...