Our casino is looking for a dynamic personality and experienced trainer to work with department heads to identify training needs and develops, implements and maintains training programs. |
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensures consistent and quality training is provided for new hires
- Creates training programs that support leadership development
- Attends various seminars as research in how to implement a program for Augustine that fits our needs
- Maintains and tracks training records
- Helps draft policy and procedures
- Maintains company Organizational Charts and keeps Job Descriptions updated
- Works closely with HR Team
- Reviews Guest Comment Cards as a source to gage how well team members are meeting our standards
- Reviews Exit Interview Remarks from Team Members
EXPERIENCE AND EDUCATION
- Looking for someone who has a dynamic personality and 3+ years experience coaching, motivating, teaching people in areas such as guest service, TIPS, Title 31, supervisor training, harassment in the workplace, etc.
- Prior Human Resources and casino industry experience preferred
- Excellent verbal and written communication skills are needed
- Must be fluent in both English and Spanish
- Proficient in MS Office (Word, Excel, Outlook, Power Point)
- HRIS experience a plus
- Ability to maintain confidentiality
- High School Diploma/GED required or relevant experience.
WORKING CONDITIONS/PHYSICAL DEMANDS
To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis. Must be able to work in a smoke filled environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.
Note: In addition to submitting your resume, please complete our on-line employment application at www.augustinecasino.com/careers
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