Digital Air Strike is looking for a Training Program Coordinator to join the team. With the Director, this position will develop and achieve a business plan which sets all Training department objectives and will drive project plans to achieve these objectives. This position will focus heavily on developing and maintaining the accuracy and integrity of internal and external training materials and will require collaboration with various departments within the company. In addition, this position will work with the Director on coordinating and planning internal employee training events as well as tracking employee attendance at required training sessions. Other duties and projects will be assigned as needed. Primary Responsibilities: Program Coordination: Conduct audience analyses to determine training needs across the enterprise and our customer base. Maintain a backlog of training requirements. Work with Exec Staff to determine training program priorities. Maintain quarterly training business plan to achieve departmental objectives. Create and publish project plans to achieve specific rollout schedules. Administer the learning management system (LMS) to have current curricula for all audiences. Look for opportunities to extend the reach of this platform across the enterprise. Coordinate the activities of subject matter experts to provide content for new training releases.Training Documentation Maintenance: Review existing training materials for accuracy and update accordingly as new products are released or procedures are changed Work with the Product Management and Customer Support teams to ensure technical training documentation is up to date Work with content providers from various departments to ensure all internal training documentation is accurate and up to date Training Delivery and Monitoring: Coordinate internal training events (new employee trainings, refresher trainings, new product releases, etc) Track employee participation in training sessions Monitor employee comprehension of training sessions through completion of online assessments and follow up accordingly to ensure all team members have completed assessments
Desired Skills: Training Generalist - combination of content creation and delivery skills Verbal Communication - Ability to communicate clearly with team members; Listen well and seek clarification when needed Written Communication - Ability to communicate effectively with team members from all departments; Must be able to write clearly and informatively Teamwork - Exhibits objectivity and is open to other viewpoints; Place success of team above own interests; Support everyone's efforts to succeed Quality - Seek ways to improve and promote quality; Demonstrate accuracy and thoroughness Organizational Support - Follow policies and procedures; Complete administrative tasks on time; Support organization's goals and values Project Management - ability to create a plan and manage team to achieve the plan Experience using Photoshop, Articulate Storyline, Camtasia, Cogentys (LMS) Independence - ability to work independently with minimal supervisionJob Requirements: AA degree (Bachelor's preferred) plus 2 years experience in training program coordination, instructional design, training delivery. Experience with our in-house tools: Photoshop, Articulate Storyline, Camtasia, Cogentys (LMS) Compensation and Benefits: We offer a comprehensive compensation and benefits package including Medical coverage, 401k, Vacation Time, and other benefits options. How to Apply: For more information about the company please visit the company website: www.digitalairstrike.com. About Digital Air Strike Digital Air Strike provides the industry's most complete automotive social media and digital marketing solution. The company developed a turnkey program that manages social media sites, online reputation and digital lead responses for dealerships nationwide. The company offers multiple tiers of service ranging from targeted social media and review site management to comprehensive multi-vehicle quoting with behavioral targeting capabilities. Digital Air Strike's expertise spans all manufacturer brands and has a proven track record of helping automotive dealers, dealership groups and manufacturers engage with more consumers while delivering increased website traffic. Additional information is available at www.DigitalAirStrike.com and www.facebook.com/digitalairstrike.