Training Specialist
ECCA - San Antonio, TX

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We have an immediate need for a qualified individual for the position of Training Specialist. The Specialist will Lead and/or assist with delivery and assessment of learning and development programs that support/fulfill the training initiatives for HVHC. Develop partnerships with certified trainers, peer trainers and Home Office and field Managers to ensure that training programs are designed and delivered to effectively address key business issues/needs. Demonstrate experience/proficiency in the following Areas of Expertise (AOE) of the ASTD Competency Model: Designing Learning, Delivering Training and Coaching.

  • Partner with Home Office/Business Unit management in the development, delivery and implementation of key Company training initiatives.
  • Coordinate planning, logistics, scheduling, location, materials, setup, delivery, follow-up and communications for training programs, by partnering with supervisors and field executives, field management, Home Office/Business Unit management and associates.
  • Lead and guide certified trainers (as needed), including communication, candidate support and certification, assignments, logistics/coordination and feedback and coaching.
  • Partner with supervisors and peers to provide performance-based feedback on certified trainers who participate in training assignments, on a consistent basis.
  • Partner with Home Office/Business Unit management to support large scale business unit meetings.
  • Participate in and/or co-facilitate Presentation Skills and Content Rehearsal “train-the-trainer” sessions for certified trainers and appropriate field/Home Office/Business Unit participants for new and existing programs to ensure consistency in content/message.
  • Report audience participation, training completion, outcomes and/or evaluation/measurement results to applicable field/Home Office/Business Unit management regarding Design, develop and/or revise new or existing training programs, training tools, and aids.

  • Work Environment:
    Office and field environment.

  • Must have held a leadership position in similarly sized organization, management experience (multi-unit exposure preferred but not required).
  • Retail operations experience, managed vision care, insurance, frame/fashion merchandising or buying, operational procedures, basic understanding of optical concepts, basic understanding of ABO/NCLE/State Licensing requirements/certification process and criteria.
  • Basic computer skills to include: Microsoft Outlook, Word, Excel & Power Point.
  • Ability to travel by car/plane.
  • Ability to stand approximately 90% of the time.
  • Ability to lift up to 25 pounds and carry up to 25 feet.
  • Exceptional verbal, written and non-verbal communication skills and ability to communicate with a wide variety of audiences.
  • Strong organizational skills and ability to execute detailed tasks.
  • Ability to manage participants in a wide variety of classroom and in-store training environments.
  • Ability to present material in a professional, concise and logical manner.

  • Education:
    Associate's degree. Certified Professional in Learning and Performance (CPLP) credential preferred by not required.

    3-5 years of relevant work experience.

    • Medical Insurance
    • Employee Assistance Program
    • Dental Insurance
    • Company paid Life and AD&D policy with optional insurance coverage available
    • Short and Long Term Disability
    • 401K participation
    • Free Associate Eyewear Program & Family Discount Program
    • Paid Vacation
    • Paid Personal Days
    • Paid Holidays